Accessibility & Assistance Dogs

Useful Information For Accessibility Use

As much as we may not have the very piece of equipment required or perhaps there will be something that may not quite logistically work for your individual needs or visit, it is important for us to communicate that we always try our very best to accommodate our guests’ accessibility requirements and meet them where ever possible.  If there is something that is not detailed in the following useful information, please don’t hesitate to enquire. As mentioned, we will do our very best to help.  We can promise, that you will always receive a warm welcome.

*At this time we do not have hoists in place in Bedroom 6 or in the swimming pool area but this is something we are working on and we are keen to have these pieces fitted as soon as possible.  

Maximum Distance from the car to the front door: 17metres
Terrain: Sealed tarmac with a very fine thin layer of loose chips. (ideal for wheelchairs, buggies and bicycles).
Outside front door width: 105cm
Inside front door width: 100cm
Ramp remains permanently in place at front entrance.
Public room doorways: Lounge & Dining Room: 90cm
Table clearance heights at Dining Room tables: 73cm & 63cm
The ground floor of the main house, the garden and indoor heated swimming pool building are all on the same level.

Room 6  (accessible ground floor bedroom with ensuite wet-room)

Main doorway to bedroom: 80cm
Bed Heights – we have 2 bed bases to select from (floor to top of mattress): 173 or 48cm
Rail height in cupboard/wardrobe: 140cm
Ensuite Bathroom:  
Floor to bottom edge of basin: 76cm
Shower floor area: 150x115cm
Narrowest point in ensuite: 87cm

Main stair case to 1st floor

Stair width: 105cm
Stair depth: 30cm
Step height: 18cm
Mid Landing: 110x224cm


Useful Information For Guests With Assistance Dogs

Firstly, we extend a very warm welcome to all recognised assistance dogs (this includes recognised assistance dogs accompanying disabled guests as well). Recognised Assistance Dogs (UK) as you will already be aware, is a coalition of assistance dog organisations that encourages the exchange of ideas and best practice amongst its members. It raises awareness amongst the general public and promotes behavioural and legislative changes to ensure the freedom, independence and rights of its clients.  The access group is made up of extremely experienced people with many years experience in this rather unique field.  Assistance Dogs (UK) have been instrumental in helping other countries to adopt our standards and training strategies (New Zealand, Italy, South Korea, and many European countries).  Their standards are now recognised and practiced within Assistance Dogs EU and we at Easter Kincaple are very happy to support them.

We hope that you are comfortable with our request that your AD(UK) member trained assistance dog wears his or her harness or coat (which bears the appropriate logo and ID tag) whilst using the public rooms of our home.  We have ample grounds in which you can walk and allow your dog to empty itself off the lead.  If you are blind or partially sighted please ask us if we can help with this at any point during your visit.  We provide bags and bins for this purpose as well. Your dog’s comfort is as important as yours during your stay so please let us know in advance that you will be visiting. That way we can be sure to have his or her dog bed ready along with a bowl and any other home comforts that will allow both you and your four-legged friend to relax and feel at home.

For deaf/partially deaf guests, we would like to express that our sign language is not always well practised but we are aware of the importance of lip reading and therefore will not turn away whilst conversing.  If all else fails, we may sometimes resort to the use of a pen and paper in order to communicate the more detailed information but regardless, you will always be warmly received and very well looked after.